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  • To start off I must confess, I am a VERY difficult patient at the dentist office. My anxiety level just at the thought of going is through the roof. However, the staff there was so extremely patient and showed that they truly cared and understood my anxiety. I was able to get in as a new patient within a day or two and Dr. Ngo did not just diagnose the problem and tell me to set another appointment (which is what a lot of dental offices would've done), he diagnosed the problem and took the time to fix it right then. Jan ROCKED :) She completely understood my feelings and did everything humanly possibly to make things go smoothly for me. Dr. Ngo was so patient and understanding, explaining ever step of the way what he was doing and that he understood how difficult this was for me. I'm not saying I will not be as anxious when I go back but at least I know that they will understand and do whatever is needed to make me as comfortable as possible.
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