This place needs some work for sure! First off how do you not have the ball ramps for younger kids?? You mean to tell me they are all broken?? How frustrating! There were many parents that felt ripped off because of the simple fact that the children were displeased with not being able to bowl with the ramps. It's was a sore sight to see looming down the lanes that every young child was upset cause they couldn't bowl like they anticipated with the ramps. After having bare witness with my grand daughter being let down and disappointed I doubt I will ever return to this place. Can't go wrong with their competitors. One day not have the ramps for kids cost this place my future business.