If you are handicapped in almost anyway, especially walking and doing stairs....this is not the spa for you. Plus....to me "spa" means getting pampered in a wonderful atmosphere....That is not going to happen here even though it could if they got their act together. It is run by very young and untrained personel. Once in the actual spa area we were not greeted and given a tour to orient us so we were on our own. The clientelle were obviously not used to being in a spa atmosphere. They were yelling, laughing, cell phoning etc.....As I was leaving I saw an attendent and asked if her name was "C", which was the name I was told would be our spa guide....it was she.....now where could she have been hiding for 2 hours that we could not find her. Anyway.....in my opinion, not a good spa....I will stick to Canyon Ranch at Venetian.
These 5 star posts are obviously not accustom