Love Starbucks - I'm at one minimum of twice a day but with that being said I dislike the ones that are operated in airports because they are not Starbucks employees they are employed by either HMS Host or another airport operator.
This Starbucks at Pearson in particular has the most unfriendly, rudest, and arrogant staff I've ever met in retail. Doesn't matter what time of day, the staff here don't ever look at you, or even confirm your order. Theye move at a snails pace. And lastly are always out of something; like sprinkles, soy, Matcha green tea......they do not care that we the customers pay their paycheck !
HMS Host....you need to step it up !!