My son went to this shop he is 12. He saved up money to buy a scooter $375. The staff told him the one he was looking at was great and they talked it up so he got it. Less than 3 weeks later the rear bearings were shot and falling out. We took it back and the owner was no help told me to call the manufacturer that they were aware there were problems with these wheels so they stopped buying this model of scooter. All they wanted was the sale and the money. THEY DO NOT TAKE CARE OF YOU AFTER THE SALE. GO ANY WHERE ELSE DONT SHOP HERE. Bad customer service.