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| - Have been a patron at this restaurant since it opened, and recently have become unimpressed with the current establishment. Don't get me wrong- the food is great and one of the best breakfast/brunch/lunch spots in Berea. Have never had a bad meal here and probably never will. However, the service has deteriorated over the years. When it first opened, my mother and I used to go there for breakfast on the weekend and could get in and out in 45 minutes. Now, we're lucky if we get in and out in a hour and half to two hours. Our drink orders always come right away but we end up waiting at least a half hour for our food. In fact, attempted to eat lunch there today and today's experience took the cake for bad service. There was a party going on in the back room, but our waitress did not notify us of this fact until she came back 35 minutes after we ordered to apologize for slow service because of the party. We then asked her how much longer it would be and when she told us we would STILL have to wait another 10 to 15 minutes, we left. A party should not slow service down to that extreme, and if it does the owners should reevaluate how the kitchen runs because obviously something is amiss. Even the half hour wait on a slow day is an indicator that something needs to be done to improve efficiency.
Disregarding service, the food my mother and I have eaten here over the years has always been great. For breakfast, I usually get "The Berea" with scrambled eggs, bacon, and a biscuit and she either orders that or pancakes. Their "Turkey, Bacon, Cheddar" wrap is also an excellent option for lunch. I really do love the food here and that's why I was very upset when my mother and I had but no choice to leave without food today because the service was so poor. Overall, if you order take-out you do not wait nearly as long for the food, so if in the area and you want to experience the fantastic breakfast offered by Perk-cUp, I suggest ordering it to-go to save yourself the service headache. Food is deserving of all 5 stars, but their service is only deserving of 1. Great eats, but make sure to get it to-go.
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