I have been boycotting the Artisan for over a year since they charged me a "pre-authorization" fee of $40 for using my debit card to buy a few drinks there without notifying me of such, leading to some economic awkwardness in my personal finances.
But this review is for a wedding I attended there this weekend.
There is no question that the decor of the Artisan is legendary. The theme of the wedding was zombie/fetish so it was the perfect venue. However, the wedding guests were shocked when the planner approached the bride & groom after the ceremony to try and re-negotiate the contract so they could get more money out of them. THIS HAPPENED WHILE THE WEDDING WAS IN PROGRESS.
After that disgraceful little scene passed we had the reception during which the dinner portion of the evening was so badly handled that I gave up my place at the table because the food was not being served. It seems the servers didn't know who was having what so the food was probably sitting around in the kitchen. Many guests who had the steak option have reported they got ill from it.
My friends threw an awesome wedding in spite of what the Artisan event managers did to try and ruin their special day. I cannot recommend this venue to anyone who wants to plan a special event. The staff was completely unprofessional and trying to change the contract DURING the event was just vicious and heartless.
The boycott continues.