Last weekend while running some errands in Charlotte, my husband, daughter and myself decided that it was time to hit up The Cheesecake Factory. Any other time we have gone, the food is always okay but pricey and we always get two pieces of cheesecake to share. This time around, my husband ordered the meatloaf lunch and when he got it, the meatloaf was dry and he compared it to chow hall food in the military. He said chow hall food was better than that! When the waiter came back like 15 minutes later, I told him that the food as gross. He took it away and never said a word. The manager popped up about 10 minutes later and offered him a menu but told him that everyone's tastes are different and they have never had a complaint about the meatloaf before. My thoughts were, "it's dry and tough....Who would eat that?" My husband just ordered a soup and salad lunch combo after he got another menu which was priced at like $15. The salad was horrible and the soup tasted like vegetable water almost. When our waiter came to the table, of course I had to be the one to call out the issues because my husband won't and I didn't want to have to pay for something that he didn't eat. Of course they did nothing about it. They just brought out the cheesecake and made us pay for a meal he did not eat or enjoy. Since I'm heading to Charlotte for my 24th birthday next weekend, I will definitely remember not to go back there and they won't get our business again. We will just mosey on over to Maggiano's for our next big business meeting.