I LOVED IT HERE!! We came here initially for Scare Fair because it's in the same vicinity and because the guy at the desk was so nice and informative we decided to buy races for 6 people (if you have 6 or more it's $15 a person, if not it's $20 per person).
Before you start, you watch a safety video. It's pretty informative and after you're done, you pick your helmet and put on a neck brace. The neck brace is kind of uncomfortable but it's for safety. Better to be safe than sorry.
Anyway, before you go on the karts, they have an employee check your gear. They also check all the gokarts before the race starts. The guy made sure my gas was full, that my wheels turned OK, and since I couldn't reach the pedal he gave me pedal boosters.
Remember to go around the track to the checkered line (starting line). Everyone will line up there and they'll start the race. Don't be like my cousin and make a wrong turn LOL. She was facing us at the starting line and the employees faces were priceless. I still laugh about it hahaha.