Wow! What has happened to this location? This long time work lunch location has been so disappointing the last 2 times that we walked out today.
When we 1st got there (this happened the exact way the previous time we were there) we were immediately told that the wait was 10-15 minutes or we could sit at the bar! What?? The dining room was virtually empty! Both times! The 1st time their was a large booth open so we sat in the bar area. Today the bar was full and so I asked... "Do you know what the issue is? Why the dining area is near empty but we can't be seated? The hostess who is usually as sweet as can be glared at me and snapped NO! I said you don't know why? Again, NO! I was shocked! We all just looked at each other like, what the heck just happened!
The hostess then asked if I wanted to speak to the manager. I said yes. After being gone for several minutes she stomped back over grabbed some menus and said follow me!!! We were then seated with the same grumpy short worded attitude. When she walked away we just looked at each other like WOW! Is this for real? Decided quickly this was NOT okay and got up and left. The manager never did show up to talk to me. Perhaps the writing on the wall...
One time maybe... everybody and everyplace has a bad day. That's okay. Treating us like we were the issue is not okay. Two times now the same experience... I'm sure we will try again but be clear Olive Garden/Chandler Blvd is on notice and we go there a lot!
SO disappointed. Totally inexcusable to be treated like that...