If I could give no stars I would. Worse security monitoring service ever. I had a 4 year contract that was supposed to end December 2016. In June I paid my monthly dues up until that month. Instead they canceled my services 2 months after my huge payment and charged me $269.94 for a canceling early fee. I called to work it out but I got transferred 4 times and in the end they told me there's nothing they can do since I signed a cancelation letter, but I NEVER sign a cancelation letter. When I asked to see a copy of such letter they said its policy that they can't send it to me.
So if you're thinking about going with this company be ready to get scammed and get the run around.