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  • They really shouldn't have glass windows where customers can watch the employees working on the cars. I say this because I arrived at my 12 PM appointment a couple minutes early, checked in and provided my car keys to receive a simple oil change. Once checked in, every single worker I could visibly see were all sitting around smoking cigarettes inside of the shop. There weren't any vehicles being worked on, they were all just standing/sitting around. I watched the younger gentleman finish his cig 15 minutes AFTER my appointment time, then proceeded to go bring my car in. They discovered I had a small gas leak in the rear end of my car and showed me and told me what needed to be done. I told them I could have my boyfriend fix it instead, but the front desk receptionist called to see if they had the parts to fix it and how much it would be. While she was on the phone doing that, the guy working on my vehicle left and went to the gas station and came back with Arizona iced teas for everyone instead of finishing the oil change.. I've been here for over an hour when I can visibly tell my car was only worked on for less than 30 minutes... not only that, but once finished, I sat for another 10 minutes waiting for someone to tell me I was good to go and that I could leave. Never coming back here again.
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