Very pleasant staff and painless process as far as the exam itself. Professional and helpful doctor. (Herb Smith) Excellent selection of glasses and my appointment went smoothly as I came a little early and took me right away. Also, their hours are great (open until 6pm) My favorite part is all of my paperwork I was able to do online before I got to my appointment, so they provide an extremely easy online customer service process. Everything was explained very clearly as far as insurance coverage. I am very happy with my appointment and I would recommend .