I can only write this review based off a one time experience that was an emergency.
Back in December, my Irish Wolf Hound decided she would climb on a 4 ft counter and eat 2 pounds of chocolate. We didn't find out about this until about 10 hours later when she was struggling to breath and could barely move. I actually pulled out Yelp in order to find an Emergency Pet Hospital and this was highly recommended.
I called at about 7pm at night and they told me to come right over after I explained what had happened. They took my dog from me and put her on a doggie stretcher. I sat alone for a while until the primary vet came back in. She basically put it outright, without her doing a long list of things that added up to $2000 that my Dog wouldn't make it through the night. I about had a heart attack and said I could not afford that, so she said she would be back and see what she could "knock off". Next, her assistant came in and had basic things they could do for about $900. We had just made some big financial moves and even that I could not afford. The assistant was the most helpful as she said they could give her some charcoal, water, and some other things for about $300 dollars and that it would probably work. I agreed to that and they did the minimal things for $300.
Well, the dog lived and made it through the night without much of a problem and recovered fine. I find it awful that I was quoted $2000 and told my dog probably would not make it unless I went all out. I would not call that very professional if the bare minimum was all that was truly needed.
I give it two stars based off friendly reception and a very friendly assistant vet tech.