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About: http://data.yelp.com/Review/id/uQNpHKVXBxZIbqs-f41a8g Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-09-02 00:00:00 (xsd:dateTime)
itemReviewed	Stephano's Greek & Mediterranean Grill
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	This was by far the WORST EXPERIENCE I have ever had with any business! I ordered through Door Dash and called the restaurant immediately to confirm my order. The girl who answered the phone said sorry our system is down and we did not receive the order. Therefore, she said, they would have to wait for the driver to get there to give them the order. I told her, I could give her the order. She said unfortunately they can't do that because they can't "trust" people. They need to make sure it's been paid for. I was like okay. Anyway, once the order arrived at my house, I got a vegetable skewer instead of the chicken skewer I ordered. The order was clearly right on my phone. I called Stephano's and asked to speak to a manager. A girl came to the phone and I told her the situation and asked if they could "rectify" the situation. She said she needed to ask the owner. She came back and said unfortunately you will have to go back through door dash because it was their mistake!!! I was like what!! Door dash didn't prepare the order. After that I asked to speak to the owner. Wow, that was the wrong decision. Not only did he get loud and continue to talk over me versus listen, he hung up in MY face. Then, when we tried to call back, he continued to screen our calls and hang up the phone as soon as he answered. I HAVE NEVER AND I WILL REPEAT NEVER RECEIVED THIS HORRIFIC UNPROFESSIONAL SERVICE FROM ANY BUSINESS, ESPECIALLY THE OWNER. I will never support this business again. I will also tell everyone I know! This was such a simple situation they could have been handled so differently. Stephano's lost our business over NOT wanting to rectify a situation over $5 dollars!!! It's amazing business' like this still exist. Keep treating people like this and your demise will be sooner than later. Unreal. I FEEL SORRY FOR THE POOR LEADERSHIP THIS STAFF HAS. He was a textbook example of an egotistical person with no capability of taking any responsibly. HE LITERALLY COULDN'T EVEN APOLOGIZE. A matter of fact, the employee handled the situation far better than the OWNER. It clearly shows this place doesn't care about the people that PAY THEIR BILLS. STAY AWAY!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jennifer

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