This is not closed as yelpers are saying, however, it should be! The staff here is extremely rude. Rosie will talk over you as she clearly has zero manners and doesn't care what you have to say cause this lil princess thinks she has all the answers. They are thieves to the highest extent and if you have to deal with them, I suggest 1) keeping a copy of any transactions, 2) make them make copies of everything and keep one 3) pay VERY close attention to the transaction histories.
Oh, and if they tell you a manager will call you back, don't hold your breath! They don't care two iodas about you. They're clearly there to BS with each other and collect a paycheck - customer service means nothing to these fools!