I've been to Jade several times and always hope for a better experience. Doesn't seem to happen! The servers are rude most of the time. There was one occasion the guy who was serving us gave us our check but forgot to change the insulting name he gave our table. He said it was a joke with the bartender and was not apologetic whatsoever. I should have stopped my business that time but it is convenient and the food is very good but I am pretty sure I'm done giving it another try.