I am terribly disappointed and should have checked the reviews before stopping here. There are way too many coffee places around which means a lot of competition so every place needs to be on point. I went thru the drive through on a Sunday at 6:45 am. Only 1 person ahead of me but I waiting really long to even get to the window. Once I got there I was waiting even longer. The lady tried handing me an iced drink but I ordered a hot drink so I let her know. She then went to make my drink but made a couple other drinks before mine that she out next to the register. I finally got my drink and she handed it to me and didn't say anything. I said thank you and got no response. I arrived at my daughters cheer competition and took a sip of my drink and it was not something I ordered. I ordered a chia tea and received something that could taste like mocha but k have no idea what it was. This place is not cheap. Not only did I receive terrible service but did not even receive what I ordered after 2 attempts. And I never even got a receipt so I couldn't call and let them know which made me even more upset.