I have been a regular customer at this location for years as they are very close to my home however the customer service has declined a great deal, they basically ignore my requests, I always ask for no lettuce for example however my meal has lettuce on it 70% of the time. I also always ask for extra hot sauce and end up with 2 tiny containers for a big meal for 2 people... The meat is usually minuscule and overcooked. I tried to over look these issues however I can no longer continue to patronize a business that doesn't care about its customer base. I am certain they are unaware that yelp even exists as they have a great many poor reports and haven't changed anything...