Be ready for the slowest service in the world. The food is good, but the efficiency of getting people through the line is awful. It was like this 2 weeks ago but we gave them the benefit of the doubt....NOPE....The guy cutting all the meat isn't getting any help and is touching everything around the kitchen then touching the meat again without changing his gloves. Taylor, who seems to be the manager, is watching the huge line without helping and I can see 4 people in back standing in a circle just chatting. I have watched multiple people come and then leave because of the wait. Just got my food and was in line for 22 minutes with only 3 others ordering in front of me. The owner of this store needs to read the book "raving fans".