The absolute worst care ive ever received, they dont even deserve 1 star. I was so sick this week went in on thurs dr fardowsian barely looked at me. On fri i called and needed meds switched (non narcotics) and they made me waste money to take uber there only to wait 2 and a half hours for dr clark to walk in not even look at me then precribe one thing i told him i cant take and another that needs to b pre authorized when i asked them to just call in something on my formulary i was told to come in again on monday so now i was sick thurs fri and all weekend cause they wouldnt just call in a med replacement that my ins will cover.i finally went to southwest medical urgent care sunday and i feel better, but still need other med pre auth. From sunset med. Lets see how long it takes them to do this easy task! They r a sham. Never ever go there. Also keep in mind u will call and 8 out of 10 times u will get an automated message that doesnt even take messages, cause nobody answers the phones. I will say that Rosemary is very helpful and will try but dr. Clark just no's her to death. N buffalo location