Very clean and typical of what you would expect for a spa within a hotel but it lacked character, charm, or something, I can't put my finger on. The receptionist(s) were pretentious and snotty but the RMTs were polite and pleasant, just too chatty. I had a couples massage with my wife and we both enjoyed the massage but neither of us walked away feeling overly impressed. It's not too expensive but it is at the higher end compared to others in the area. Not bad but not great.