I loved it. I forgot the girls name last time I went. I need to go back soon. But I do know I was very satisfied with the service and the fact that there was very minimal pain or redness afterward. Th shape was nice and pretty even considering I have one eyebrow that requires a little more shading than the other the girl was able to hav my eyebrows look even without much shading needed. I definitely remember what she looked like and I will be seeing her again if I can. Oh they also have a nice waiting area and offer water to customers. My kids were impressed that they offered them water. Nice establishment!