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  • A couple of months ago I borrowed my girlfriend's Jeep Compass to run errands. I had to deliver a cake to a client's anniversary party. I placed the cake in the passenger seat and secured the cake with the passenger seat belt. When I arrived at my client's business I removed the cake and the passenger seatbelt pulled back and locked around the headrest. I tried for several minutes to get the seatbelt to come lose and I had no luck. The seatbelt was extremely stuck and I started to panic and then the girlfriend started calling and asking when I was coming home. I called Lake Norman Chrysler and it was 4:00 PM on a Friday. I explained my situation and they tried to get me into the service department but the first opening they had was on Tuesday. I thought for sure I was going to be in so much trouble. As I was driving back to my girlfriend's place the dealership called and asked me to come to the dealership right away. When I pulled up to the dealership they service technician said we have been expecting you. As I waited for the car and made excuses to the girlfriend why I was running late there were free snacks to make me feel better. The Jeep was brought back to me within a few minutes and the seatbelt was fixed. The service technician said he would have washed the car for free but knew I needed to get home before suspicions arose. I tried to pay the dealership for the service however they refused payment. Thank you Lake Norman Chrysler Jeep Dodge Ram for fixing the Jeep and saving me from trying to explain how I broke a seatbelt.
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