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  • ***Update: I was reached out to by George the regional manager. He was very friendly and apologized for the rude service. His customer service was exceptional just like the service I've had at so many other Raising Cane's locations. I'm thankful he took the time to read my review and really hope this doesn't happen to anyone else. *** I love canes. Normally they're quick, always and very friendly. However, I highly do not suggest this location. We went to grab food and walked away with one box after we had ordered 2. I get it you're busy errors happen. But when we called after to let them know they missed an entire box of food. They treated us like liars! I'm sorry I am not lying for a mistake you made. We work in the food industry so we're pretty understanding but that is NOT how to treat anyone. I don't care how busy you are and if you "think" we're lying. Not only that we asked for a water instead of a soda with one of our meals. Instead of giving us the bottle of water they charged us for it when it's inclusive in the combo.... I highly suggest you re-evaluate and retrain your staff if this is how they treat your customers.
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