Didn't have any issues with the sales staff at time of purchase. My experience when picking up my items at the warehouse was absolutely horrible. I was the first customer in line on a Saturday morning and it took them 1 hour to pull 2 boxes. They help 4 other customers before they finished loading up 2 boxes! Not once did I get a sorry for the delay or we appreciated your business. All I got was were busy helping other customer, funny thing is I was the first one. Told a few friends about my experience and come to find out they had bad experiences as well. Good luck!