Placed Togo orders and have had to wait upwards of 2 hours even after being promised that order will be ready in 40 mins. Order was placed around 6pm, so it's not exactly rush hour
Customer service is severely lacking, there is no one to help you out and they would not even think of apologizing for any delays
Orders were messed up too and finally on the quality of food - considering the wait time, lack of service and price , I would say it definitely is sub par