Holt Renfrew is known for their poor customer service. They only serve those who dress nice and wear designer clothes. I usually shop here during their sales because their prices are actually super cheap! Jimmy Choo, Manolo Blahnik, Alexander Wang, and many more brands could be marked down to over 70% off!!
Recently I met a sales associate named Sabrina from handbags and she is super helpful and nice! Even though she knew I was looking for sale items she was willing to help and even walked me to other sale sections! If you're ever looking for a kind sales associate, I highly recommend Sabrina.