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  • I moved in here in Dec. 2016, and cannot wait to GET OUT. When we first moved in things were ok, the apt we got was not as nice as the model (obviously) but we were still ok with it- good location, gated community, nice staff (Vicky is wonderful,) and immediate availability- which is what we needed at the time. We quickly realized that most things in the apartment were either updated in a cheap way, or not updated probably since these were build. The gates are only function SOMEtimes, but we pay for a gated community. The windows are horrific- we can't even open some of them even after having had them "fixed" by maintenance, the toilets are old and don't function properly, one of them runs often and I have to jiggle the pump in the tank to get it to stop, our dishwasher was not mounted correctly and moves out of it's space often, the dryer has ONE temp setting and it is HIGH, not sure when the last time the carpet was replaced was, and our a/c is terrible. The complex recently was acquired by a new management company, and during the transition our air conditioning started leaking into the main bathroom- alot. We had to put a large bowl under the leak and empty it several times a day and through out the night while maintenance took their time getting here to fix it and then said it was fixed 3 times.. they finally called a vendor and had them come replace something however, this went on for two weeks. Then our light in our kitchen went out and was replaced the next day (8/8), went out again the next day (8/9) and we are still having to use lamps in the kitchen today (8/17.) The Office does not answer OR return our calls, and the new employees are rude and short; we are not home during their hours to physically go in as we have full time jobs. I contacted the new management's customer service (BH Management) and they also have not gotten back to us. This place is WAY over priced, and the aforementioned issues are only part of the bad experiences we have had here. I do not recommend moving in here- you can find apartments literally around the corner for the same or 1-200$ more a month, and I promise it is worth it. Especially because the insulation and windows are so sub-par that our air conditioning is costing us over $200 a month in electricity bills.
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