My wife and I stepped in and ordered a couple of drinks 3 dogs and a fry. We entered just as the only other person in the store was picking up her food. In the intervening several minutes 4 or 5 people walked in and received their food.
Being curious I walked up to the girl who took my order asking if my order had been forgotten. She said what order???? After explaing my order to the group that had gathered behind the counter I asked how an order entered into a POS system could just be lost?
At this point another guy appears from the back and said they just get lost sometimes. When I asked for further explanation he just yelled they were helping to the best of their ability.
Long story short don't waste your time. There is Dog Haus across the street and Steamie Weenie in Green Valley.