I got there a few minutes early and they had not opened yet but finally showed up right at 10 o'clock. The girl that did my nails was not very friendly. I honestly didn't even catch her name but she didn't like the shape of my nails and made that known. She didn't want to use the polishes on my nails that they had used on one of their samples. Basically I felt like she was going to do my nails the way she wanted to do them. It was just not a friendly experience and I could not wait to get out of there. The girl who did my pedicure was wonderful. I'm not sure if I will go back. I guess I'm just used to being treated nicer and with more respect. My nails are stiletto shaped and I was told if I made them shorter they wouldn't look good. This is how I've been doing my nails for months and they look great even when they are shorter. One point I had to take the file from her and correct one of my nails because she could not figure out how to do it. Very annoying