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  • O.K. So my first experience with Ulta was ok. I went in with a coupon that I got in their weeky mailing for a discount on their hair service. I got some accent highlight on my long, brunette hair for the holidays. I asked for small shimmery highlights and got what I asked for. Happy. Price was good, job was done right. Next visit was for root retouch to keep the highlights for another season, this time was different. I got a different person, because my previous girl had quit. The lady was friendly and had a touching story, but her highlights were heavier than I'd asked for, and now they're sort of ghetto looking, to the point where I dont want to flat iron my wavy hair in fright that they are going to look like streamers hanging from the top of my head. Ugh. Im going to wear them as best as I can for now and then cover them up with dark color, done at a different salon for sure, then take another 5 years to regrow my hair sans any artificial hair color. Also I was quoted $120 and walked out pissed that I dished out $170 for some linguini highlights when I asked for angel hair or thinner accents. One plus...I took my younger 14 year old sister with me, and I figured she should take her DS or a book to entertain herself while I was being done up. They had an Exuviance brand facial session that was free so I signer her up against her will, the poor soul, but she ended up spending the two hours with the ladies, and walked out with a series of freebies and about $65 in product purchases, and a glowy face! She was a happy camper and that helped me deal with the frustration of overpaying for my services. I suppose I recommend this for someone who is visiting to purchase hair products, just not services.
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