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  • Let me start off by saying that not every aspect of my visit to this establishment was horrible. The staff at this location are very nice. On October 8 2017, I decided that i would go to Smash Burger and grab dinner for myself and my family as I had a 25 dollar gift card that I received for my birthday two weeks prior. Upon entering the establishment, I was greeted by the staff who took my order. I ordered a Sin City Burger, a chicken club, and two double triple or triple double burgers ( not sure of the name) with fries, to go. Upon bringing my food home, myself and my family began to eat the food, only to find that each of the sandwiches we're so salty it was like eating a salt lick. As the food was inedible, I ended up throwing the sandwiches away, and was forced to was money on a pizza that I did not want to purchase. Later on that night I completed the review on the company website, where I had informed them of the issue. The next day I receive an e-mail from Smash Burger's Market Captain, Joesph Zappala, apologizing for the overly salted food and promising to rectify the mistake if I sent an e-mail with my home address back to him, to which I did. I am person who is patient and is willing to give a business a second chance if they had only kept their word. However, now I will not now or ever eat at another Smash Burger again, and I will also share the e-mail I received with other media outlets, so that they may encourage others to not eat at Smash Burger.
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