Solid 4.5 stars. Don't know why people gave it poor reviews. We came here on a weekday and were served immediately. We asked about peanut allergies and they actually have a printed statement on their menu to let them know about allergies so that they can accommodate you. Staff were attentive the whole time.
We have visited many pho places and I like this place. We usually order the same two dishes wherever we go. The flavour is very good, the portions are generous. Pricing is typical but very good value - lots of toppings!
It is true that their soup is a bit on the richer/fattier side, but it didn't hold me back from finishing the bowl. I will be back! Next time I might try the curry with roti.
Oh, I noticed that they do have high chairs for kids, but the washrooms are single rooms without a change table, for the interested parents.
And yes, they charge for takeout containers...I think it's good for the environment. We should try to use less plastic and foam.