Ok. I'm pretty picky with 5 star reviews. Especially when it comes to a restaurant that is more of a chain or franchise: I just don't do it. However, this particular Mellow Mushroom feels like home. We are here almost every Friday night.
Their pizza is always consistent.
Their jerked wings are our favorite. We get them every time.
Their beer taps are always changing and they always have new beer to try.
These three things would earn them 4 stars. Consistency is key for me. Good food can be experienced at a lot of places, but having the same, consistent food, visit after visit is less common.
The reason this particular location gets 5 stars is because of the service. We ALWAYS sit at the bar. We have never actually sat in the dining room. The reason this feels like 'Home' is because we see the same three people behind the bar every time. They know our names. They know how we order. They know what we order. They recommend beers based on what they know we like. They carry on a conversation. They hustle. And they have fun! Marlena, Kara and Dustin are there because they enjoy what they do and they do it well. That is hard to find in most restaurants. A team that works together and works for the customers is a team that creates an experience worthy of a 5 Star Review. And they are worthy of 5 Stars.