Already not a fan. I e-mailed them to confirm that Alaska airlines is using them, and they took the time to email me back non-response, in about a paragraph, telling me to call Alaska airlines! I already researched it on Alaska airlines.com and it forwarded me to this lounge, so after calling Alaska airlines, it seems like they were being clueless or giving me the runaround for no good reason at all. And compared to Alaska airlines lounge is, this place is a real dump, like the Motel 6 of lounges as it is. Not a fan at all. I asked Alaska airlines to research this and talk to the manager at this site so that they can train their employees not to screw around with first class passengers.