WE LOVE RICK!!!!!!!!! My dog Britney (a peek-a-pom) loves Rick, we have tried out a few different gromers at this location when he is booked but my Britney loves Rick and so do I. We moved to Vegas 3 years ago and through several moves from this area to all over green valley henderson area I still continue to drive 45 minutes to take my dog here, thats how much I love this place! Rick is so welcoming and friendly, when I brought her here for her first apt 3 years ago I was a VERY nervous momma! When going to a groomer I didnt know I was scared to death something would happen or she would be sad that I left her in a strange place. When I arrived Rick calmed me down, I'll never forget he took an extra 10 minutes to play with Britney while I was in the room so she knew he was safe and so she became firmilar with him which I thought was very kind. I left and the whole time she was in her apt I was still very nervous, I thought for sure I would pick her up and she would be crying for me but to my suprise my very shy dog was very popular and when I walked in she was playing with other dogs, being good for treats, and was ADORABLE! I have loved this place ever since my first apt, I know she is safe, and I know she loves being there, it has never made me nervous to leave her in their care again.