Great service from these guys. Called between 8:30-9am and they were here exactly at 10am like they said. They said it would take 40 minutes or so, they were done in 38 minutes. These guys know their business.
My Torsion spring popped, after researching I saw a trend of a lot of scams in this business for this area. I was going to do the repair myself to save the hassle of finding someone, but two co-workers suggested Elite after using them. After researching the DIY kit with my spring, I called the company for a quote. Frank was very friendly and laid out how they operate to ensure they install exactly what is needed for your Garage door. After hearing their price parts and labor and comparing it to what I would pay to do it myself, it was a no brainer. These springs are dangerous and the service and pricing they give was a great value to have a pro tackle it. I am pretty sure the guys also adjusted my motor to be just right as well. The door has never opened and closed as quietly and smooth as it does today (I am the original owner of the house). I doubt I would have gotten the torque as perfect on the spring. Seriously, great value these guys are giving between balancing parts and labor.