Incompetent. Plain and smile just incompetent. Came in the door and was double charged for a inpatient copay because the registrar did not know how to use their computer system. Through bank account into negative...still trying to get it fixed. They issued a receipt stating it was fixed and it was not. The alleged receipt had a wrong account number on it and the number they gave us to call is non working. Their alleged epilepsy monitoring unit is a joke. They are not equipped to handle someone with difficult seizures. The unit is barbaric and dehumanizing and they do not care. If you express concerns you are met at the door by security and told you cannot enter...this is the way to build bridges with customers. NOT!! Also know that you will be take care of by residents...wanna be doctors who think a lot of themselves and nothing of their patients.