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| - I was bummed that I missed their big event last week as I was out of town. We were in the area and very excited to try this place especially based on the rave reviews. We ordered ahead as it is better than waiting 20 to 30 minutes upon arrival for your order.
They had several tasty choices. We ordered the Green Stripe - Classic dough, shredded mozzarella, grilled chicken, garlic, roasted red peppers, arugula and pesto drizzle. I provide all the ingredients to establish a visual. Based on the name alone, one would expect to see some green on the pizza. More details in a bit. We ordered with a pickup time at 5:50 pm.
Upon arrival just past the pickup time, we were expecting to take and go. So unlike all other online ordering eateries, this one creates your pizza and waits for you to arrive to "Fire it up". This was mentioned on the email but we missed it. Ok, so we waited 15 minutes, when the male prepping the cooked pizzas called out "Chuck". No one appeared to pick up the order. And we waited, five minutes later, the same male, looked at the receipt again and then called "Brad". Yay, this was us, unfortunately it sat there and we still had a drive home. So much for a hot pizza. Ok, so I get maybe the reasoning behind not cooking the pizza until the customer arrives in order for the pizza to be hot upon pickup. Good concept, except in this instance it failed. The best system, in my opinion, is providing the customer a pickup time and it's up to the customer to arrive at this time for their food to be hot.
We got home, opened the box and I said, "Where's the green?" We ended up with all ingredients except the arugula and pest drizzle. So ironically, the term "green" refers to someone, or in this case restaurant, who is not yet experienced in a particular field or activity. Blaze has some kinks to work out for sure. If we are in the area again and we feel like a pizza, we may stop back in to give them another chance. For now, I prefer to wait a bit.
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