We took my wife's car here for an oil change this past Monday. We were quickly greeted by the man working the counter, and he took down all the information that was needed for the oil change.
He made sure we didn't need any other services and then took the keys. We were given an estimated 45 minute wait period, so during that time we went wandering around the mall. We came back 45 minutes later and as we were walking up they were pulling our car around.
They were done at exactly the time that was promised. All the staff we interacted with while we were there were friendly. It's not the cheapest oil change in town, but they do have some of the better service I've experienced.
To help you find it, don't look for it next to the Sears. It's in its own separate building out by the road.