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| - Food was pretty decent, interior is trendy and fun, I'll give it that, but my issues with this restaurant mainly revolve around its service. I'm under the impression that it's relatively new so I'll cut it a bit of slack (otherwise I might give 2 stars), but still need to review some of the shenanigans that happened:
- Two of my friends got both their appetizers and main course (pho) before anybody else got any food. Then three of us got our food 10 minutes later. Then finally our last friend got his food probably 10-15 minutes after that. Nobody should have to watch their friends eat for nearly 30 minutes, and nobody should have to wait for their food to get cold either!
- They didn't bring out the typical plate of limes, veggies, jalepenos or whatever until 10 minutes after the first people got their pho. They had run out of bean sprouts, and for some reason, the "jalepenos" had no spice and tasted exactly like green peppers!
- I ordered "Combo #1" which comes with a bowl of pho and some sort of roll. I ordered the "Bi Cuon" roll, something I haven't had before, but they kept bringing out the wrong rolls for us and getting the orders mixed up. I explained to them at least 3 times that I ordered the Bi Cuon, but I eventually was stuck with a summer roll. I'm not exactly sure if they realize what's on their menu!
- To top it all off, they got mixed up and charged a friend's order to my card, so we had to deal with paying each other back
We came to this restaurant because we forgot Superior Pho is closed on Mondays, and apparently Saigon Grille looks like it went under? I expect that this may be the only reason I end up coming back here. Or maybe I'll give it one more shot though, who knows.
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