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  • I stopped in to test drive a vehicle that was listed on their website. After we attempted to do the financing for said vehicle, the price seemed high (payments.) Not just a little higher than expected, A LOT higher. I knew I did not have great credit, but it still seemed off. I asked what brought the price up so much and was given a non descript answer. It seemed that the saleswoman, Ebony, had no idea, and said 'bank/admin fees." This gave me a bad feeling, and the payment was too high anyway, so at this point I said let's see what else you have in my price range. By the time we found something, (she wanted a chance to 'earn my business') it was LATE. She then proceeded to try to GUILT ME INTO BUYING. She told me that this is how she feeds her baby, she needs to sell this car. Seriously?!No, sorry, it is not my job to make sure your child is fed. That was the last straw. I left. When I went home, I researched a bit what fees were involved in purchasing a car, and this 'admin/bank fee' was only mentioned on leases, which I was not doing. I then pulled out old paperwork from the last vehicle I financed. She was definitely screwing me over. This dealer was very shady, and I feel like the manager was not giving her the full information, so she didn't have it to pass on to me. I was not pleased with her attempt to guilt me into buying, either. I cancelled my appointment the next day via email that night. The manager still called in the morning, and I did not answer, then the saleswoman called. I did not answer the first time, so instead of leaving a message she hung up and called immediately back. I was already leery to give my number. She then left a message. I text her, since I was in another dealership, that I bought elsewhere, cancelled appointment, and to not call again. It was a short, curt message because I was very busy. She responded "Well you don't need to be rude about it, ok?" Which seemed even more over the top. No thank you, I will not purchase here. Also, she kept telling me I was correct and my credit score was VERY low -- never showed me the report, like most do, but said that. I found out today that it was mind 600s, so not as low as she made it seem or I initially thought.
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