Excellent experience!!! Thad and Polly took great care of me! I set up my appointment and ordered my tires, oil change and new wipers online. What I didn't realize is that I ordered the wrong tires, Thad let me know right away and had the tires I needed in stock so it was no big deal, except for my ego, I felt like a moron. I was there approximately 1.5-2 hours and had new tires, oil change, new wipers, and an alignment. Excellent customer care!!! I would highly recommend!