I haven't been to Fatburger in a while and this was my 1st time to visit this location. I'm a fan of Fatburger, but not this location. Here's why.
FOOD - 4 Stars
I was prepared to give this place a 4 Star rating. I noticed a new menu since my last visit to a Fatburger and ordered a XXL with all of the toppings & added Bacon & Cheese. For a side, I ordered the Skinny Fries.
After a 15 minute wait, I received my food. To my surprise, the Burger was HUGE! I should have paid more attention to the menu because this monster was more than I expected.....I guess I should have ordered a XL.
I attacked the Burger and the Fatburger taste that I grew up with was still there. The sharp flavor from the Mustard Relish and the Onions generated an explosion on my taste buds. The Bacon was a nice addition and the Cheese was gooey and made it just right. The Skinny Fries were just ok.
Overall, the meal was awesome.....now, this is where it went from 4 Stars to 1 Star.....I went to the restroom to wash up since the Burger was pretty messy. When I got to the restroom I was appalled at how disgusting it was. It was worse than a Gas Station Bathroom. The kicker was when I saw that the paper towels to wipe your hands were on top of the toilet.....what's the point of washing your hands when you're about to wipe it on towels that are contaminated from the toilet?!!!
See the pics I uploaded for details....you'll notice the brown paper towels sitting on top of the toilet tank and that the spot on the wall where the dispenser is suppose to be mounted has spots where plaster was used to cover up the holes...the hand towels are almost touching the toilet seat!!! ....someone must have pulled it off the wall....but they're not going to replace it? My issue with this is that is the same bathroom where the employees wash their hands.....gross. To be fair, I've sent an email to their corporate office to make them aware of this situation....it can't be up to code...can it? I hope not.
Will I return? Not until they fix the issue with the hand towels.