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| - Don't try to organize a party here. There seems to be a distinct, almost intentional, disconnect between the person who takes your reservation for a large group and the manager whose one and only concern is profits. We had distinctly reserved and confirmed our reservation for the upstairs area, as we had a group of 30 for a birthday party. Promises were made and confirmed, but when we arrive we see an inconveniently long table in the middle of the ground floor. We try to ask for an explanation, first with our server and then with the manager, emphasizing that we were promised the upstairs space, but nope! it was "too expensive" to provide service upstairs, so they unilaterally closed it down. Apparently HopCat's word is as worthless as the toilet paper their bathrooms are stocked with. Our annoyance was then exacerbated by the fact that the server was pointedly demanding that we stay in our seats, because it would be "too much of a hassle" to have to figure out whose check belongs to whom. Server, we tip you precisely for the convenience of being served. It's your job to provide service and not to be annoyed at slight inconveniences. If we wanted to be ordered around, we'd go to the Soup Nazi.
Despite the complete disrespect exhibited at every level of management, I am bumping up one star because their beer is fairly decent. Large selection, and they have a beer sommelier with whom you can work with to figure out what exactly you're in the mood for. I give credit where it is due, so good job "beer snob" (apparently that's his actual title).
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