I look forward to my morning coffee and pay a considerable amount for that cup every day. Twice this week and several other times since I've started stopping at this location my venti carmel ribbon crunch frap without whip comes with the whipped cream and is half frappuccino, half watered down. When I allow myself the time to sit in the drive thru or wait patiently in the lobby, I expect to get the cup of coffee I'm paying for.
I'm very disappointed however with every negative comment, there should be a positive...the staff is always super friendly.