First, let me address the name issue... there was already a "Hotel California" in Las Vegas, so that became an issue.
Now I have to mention how incredibly friendly the entire staff is!
The first time I was here for the cigar lounge. The good: It was very comfortable, and it is a great place to have a few (drinks/cigars). There are several tvs and plenty of comfy chairs and sofas in there. The four exhaust fans clear the smoke out very well. However, the cigar selection is not great. Not a problem, there is a cigar shop in the same area of the shopping center.
On my second visit I went to the cigar room again, but also spent some time on the patio. The service was great! We had some appetizers and they were tasty and fresh. Misting system and fresh guac makes a great patio set up. Also, my date really liked the sangria.
(This was from my June, 2011 review while it was still called Hotel California.)
I have been back a number of times and admittedly spend most of my time in the cigar lounge. I have to say the staff has been very friendly each time I've been there. Grab a drink and light a stick, enjoy.