I stepped in with only one ask: I am not eating any form of fish so would you be able to make a big bowl of vegetables instead of poke. And according to the menu I could chose base (rice or salad), avocado, fish and vegetables. I asked if I could have double avocado instead of one scoop of avocado and fish. The girl at the counter said "no, we will charge you for extra avocado" though I am not adding fish and it should be pretty simple substitute. All the time I had a feeling that the girl at the counter tuned me out. She was mixing salad with dressing when I asked if I can have at least more leaves since I am not getting fish. She didn't turn her head or stopped. Poor service. First time in Phoenix, first attempt to eat and a total failure.
I had a pile of salad leave with dressing and a scoop of avocado. I paid $9 for this and didn't pick up. Left hungry, upset and without money.
9 dollars for leaves with dressing and half avocado beats even New York prices :/