Came for Mother's Day- had an appointment. I guess they were short of staff. Still... I absolutely hate how when you walk in no one ever seems to know what's going on. You just get stared at- no direction whatsoever.
"Hello-
Hello- I'm here for a 11am appointment. Gina.
No response. Stare at you blankly
.... Okay. What do you want me to do... Wait ? How long will it be... ?
.... Oh you're going to ignore me while you focus on someone else because you constantly overbook?....
So annoying. I loved the convenience of being close to my house- but making my mom upset on Mother's Day where we end up walking out after 25 min of no communication/waiting is unacceptable. Going someplace else.
Zero customer service-